Which of the following is NOT a component of the SIPOC model?

The SIPOC model is a tool used in Six Sigma that stands for Suppliers, Inputs, Process, Outputs, and Customers. It is designed to provide a high-level overview of a process and its key elements. In the model, each component has a specific role:

• Suppliers refer to the entities that provide the inputs needed for the process.

• Inputs are the resources, information, or materials that are required to produce the outputs.

• The Process itself represents the activities that transform inputs into outputs.

• Outputs are the final products or services that result from the process.

The phrase "Processes and People" does not accurately represent a single component of the SIPOC model. While processes are indeed part of SIPOC, the term "People" is not a distinct category; instead, it refers to roles that may exist within the processes. SIPOC focuses on the systematic flow and relationships of these five components without labeling individuals as a separate component. Thus, identifying "Processes and People" together as one component is misleading within the context of this framework.