What is a process map?

A process map is a visual representation of a process flow, which serves to illustrate the steps and decisions involved in a particular process. This tool is crucial in Six Sigma and process improvement methodologies, as it helps teams understand how work is done, identify bottlenecks, and pinpoint areas for improvement.

By using a process map, organizations can clarify processes, making it easier to communicate complex workflows to team members and stakeholders. The visual nature of the map allows for easier identification of waste, redundancies, and inefficiencies, leading to more effective problem-solving and streamlined operations.

In contrast, a financial summary of project costs does not depict how tasks are carried out or the sequence of operations. Similarly, a report on project team performance focuses on evaluating team outputs and effectiveness but does not provide insights into the actual processes being followed. Lastly, a tool for scheduling tasks, while important for project management, is distinct from a process map, as it does not visually illustrate the process flow itself.